LogicaCMG is a major international force in IT and business services. It employs around 40,000 people across 41 countries. LogicaCMG’s focus is on enabling its customers to build and maintain leadership positions using LogicaCMG’s deep industry knowledge and its track record for successful delivery. The company provides business consulting, systems integration and IT and business process outsourcing across diverse markets including telecoms and media, financial services, energy and utilities, industry, distribution and transport and the public sector. Headquartered in Europe, LogicaCMG is listed on both the London Stock Exchange and Euronext (Amsterdam) (LSE:LOG; Euronext:LOG) and traded on the Xternal List of the Nordic Exchange in Stockholm. More information is available at www.logicacmg.com
VAS ENGINEER
Requirements/Responsibilities
* Very good English communication skills, both written and spoken
* Must have previous data centre experience handling technical calls
* Must understand the concept of customer service and first call resolution
* Knowledge in data communications: TCP, Cisco, SS7 Signaling, SS7 over IP, SMPP. UCP
* Knowledge in Mobile networking technologies: SMSC, VMS in GSM, GPRS, IS-41
* Minimum 3 years working experience in a Telecom environment with special focus in GSM, GPRS, IS-41
* Must be a customer service oriented individual with good interpersonal skills
* Good analytical and problem-solving skills
* Willing to be on standby support 24x7
* Having knowledge and experience in data charging or charging gateway is an advantage
* Having experience in Database like Oracle Database, Informix or SQL Server is an advantage
* Having experience in one of Operating system: OpenVMS, UNIX (HP-Ux, Solaris and/or Compaq Tru64-UNIX) is an advantage
We offer attractive remuneration package, training opportunity and good career prospect to the right candidates. Interested candidates are invited to apply on-line to:
Sri.Ernawati@logicacmg.com
Only shortlisted applicants will be notified.
